How to Avoid a Confrontation

Maybe there's been a misunderstanding, or perhaps someone's had a little too much to drink but a fight is brewing, and you don't want anything to do with it. What to do? Follow these easy steps, and avoid a nasty black eye.

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Also, check out The Missing Link with Bill Kipp. He reveals proven strategies that enable you to take control of a situation, assertively de-escalating potential conflicts and repelling would-be attackers.